Legal

Refund Policy

If NUFU is not right for you, tell us within 14 days of purchase and we will refund you.

Last updated 7 September 2026 · NUFU AI RESUME LTD

01

14-day guarantee

You may request a full refund within 14 days of your purchase of the Starter ($20.99), Professional ($79.99) or Executive ($124.99) plan. No explanation is required, though feedback helps us improve.

02

How to request one

Email support@nufuresume.com from the address you used at purchase, with your order reference. We acknowledge every request within two working days.

03

How refunds are paid

Approved refunds are returned to the original payment method. Your bank usually shows the money within 5 to 10 working days.

04

Exceptions

  • Requests made more than 14 days after purchase.
  • Accounts closed for breach of our Terms of Service.
  • Repeated purchase-and-refund cycles on the same account.
  • Human-written review services once the written review has been delivered.

05

Cancelling a plan

You can stop using NUFU at any time. Cancelling prevents future charges; it does not automatically refund a payment already taken, which is covered by the 14-day window above.

06

Your statutory rights

For UK and EU consumers, this policy sits alongside your legal right to cancel a distance contract. Nothing here reduces your statutory rights.

Registered office

NUFU AI RESUME LTD

Unit A, 82 James Carter Road

Mildenhall, United Kingdom, IP28 7DE

support@nufuresume.com